Privacy Policy

Introduction

CoachedByArpit ("we", "our", "us"), operated by Arpit Kushwaha, is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal information — name, email address, phone number, and other details you provide when booking a call or enquiring about our services
• Health information — fitness goals, current weight, health history, and other details you voluntarily share as part of the coaching process
• Payment information — processed securely through Razorpay. We do not store your payment details on our servers
• Usage data — pages visited, time spent on site, device type, and browser information collected via Google Tag Manager and Meta Pixel
• Communication data — messages exchanged via WhatsApp, email, or Instagram DM as part of the coaching relationship

How We Use Your Information

• To deliver coaching services and communicate with you about your program
• To schedule and conduct consultation calls
• To process payments and issue refunds where applicable
• To improve our website and services based on usage patterns
• To show relevant advertisements on Meta platforms (Facebook and Instagram) using pixel data
• To comply with legal obligations under applicable Indian law

Cookies and Tracking Technologies

Our website uses Google Tag Manager and Meta Pixel to collect anonymous usage data for analytics and advertising purposes. These technologies may place cookies on your device. By using our website, you consent to this data collection.

You can opt out of Meta's ad tracking at facebook.com/ads/preferences and manage Google tracking at myaccount.google.com.

Data Sharing

We do not sell your personal information to third parties. We may share data with:

• Razorpay — for payment processing
• Calendly — for appointment scheduling
• Meta (Facebook/Instagram) — for advertising and analytics via pixel
• Google — for tag management and analytics
• Law enforcement or regulatory authorities if required by law

Data Storage and Security

Your data is stored securely and accessed only by authorised personnel. Health information shared during coaching is treated with strict confidentiality and used solely for delivering your program. We retain your data for as long as necessary to deliver our services and comply with legal obligations.

Your Rights

Under the Information Technology Act, 2000 and applicable Indian privacy regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal obligations
• Withdraw consent for data processing at any time

To exercise any of these rights, contact us at teamcoachedbyarpit@gmail.com.

Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact

For any privacy-related queries: teamcoachedbyarpit@gmail.com